Honesty of poor woman and Children

It was about 6 pm I came home early and had to go to somewhere in Ahmedabad. Fearing that it would be heavy traffic i choose to go out on my bike from Bopal towardrs Anjali Cross Road, Ahmedabad via Prernatirth Derasar, Ahmedabad. Somewhere on the way I had to stop Before Prerana Tirth Derasar as my bike had unusual noise. So I stopped, checked and got it fixed anyhow myself. This road is partially under maintenance.

After an hour when I finished my task at Anjali Cross Road, I was surprised and wondered why the mobile is too silent today !! Just stopped and thought of checking urgent calls – my hand reached shirt pocket.

It was awful, mobile was not in pocket! It was iphone5 but most important was my data and trouble after loosing mobile.

I thought of taking same road and was wondering mobile must have been lost where i stopped to fix my noisy bike. Worrying much i reached the same place. I inquired to nearby “Panipurivala Bhaiyaji” whether he found mobile? To my joy he pointed out one lady sitting on footpath corner. She was there waiting, waived at me and told me that she found one black color mobile. Her Children went some nearby place and in some minutes they returned it.

It was like blessings. These children were hardly above 12, poor and staying in makeshift house somewhere near. One among them goes to school, he said to me in Gujarat ” Uncle aa apple no mobile chhe ane Rs.50,000 jetli kimat hashe” (Uncle its costly mobile of Appel around Rs.50,000). I said yes – its perfect. Boy’s mother returned me mobile, i thanked them like anything offered cash reward which they politely denied. I was too much obliged and indebted, was wondering and admiring their honesty. Casually I spoke to lady who recalls one or two other incidents of returning valuable cash valet and once a bag of Rupees One lac or more. Her face was just normal but I bowed on her good deed, would always remember. Took photos of Children and lady and told them to be prepared to receive some or other sort of Gift hamper from me in days to come. They were so simple, never asked me when I would come back.

I think its my duty to encourage such honest people. Hats off ! Salutes and really proud as Amdavadi to meet such down to earth people.

Jet airways – negligence in Cabin services

Had a very bad experience on Jetairways Flight NO. 9W 7099 on 22nd December 2014. Following is series of complaints and responses.
to:    guestrelations@jetairways.com,

date:    22 December 2014 at 14:41
subject:    Serious Complaint of negligence
mailed-by:    gmail.com

FLIGHT NO. 9W 7099 – Seat No. 26D  – Mr. Dave Rakeshkumar
& Seat No. 26C – Mr. Bharat Bhatt.

Please refer our tweets this morning.
We boarded above flight today  i.e. 22nd December 14 from Mumbai to Ahmedabad.

It was sad to note that your cabin crew totally ignored our whole row 26 for meal service.
We are frequent flyer and instead of interruping their service, silently waited for our turn which never came up !

It is indeed shocking to note such an attitude. While disembarking aircraft I pointed out this serious error to your crew who just took our suggestion. We demanded explanation as to why we were not served meal.There were total 6 passengers and all were waiting for service for which you charged us.

Do you think it right that passenger has to beg for very such basic needs !

Details of this embarrasing event was well explained to Flight crew who just apologized instead of giving proper reason for ignoring Row 26 where there were 3 ladies and 3 gentlemen.

Would you please let us know whats wrong with your services.

Thanks
RAKESH DAVE

REPLY / ACKNOWLEDGEMENT FROM :

from:    Guest Relations <guestrelations@jetairways.com>
to:    “xxxxx”
date:    22 December 2014 at 17:32
subject:    Serious Complaint of negligence BOM/CC/221214/3378562
mailed-by:    jetairways.com
:    Important mainly because of the words in the message.

Dear Mr Dave,

This is to acknowledge the receipt of your communication.

We thank you for writing to us and we assure you of our complete attention to your experience and feedback.
Our team member Ms Sheetal Panchal will be handling this communication registered under the ref no – BOM/CC/221214/3378562
We will endeavour to revert to you latest by Jan 07, 2015.
May we request you to please bear with us till such time.

Sincerely,

Dilip Baruah I Guest Relations I

Jet Airways (India) Limited
Working Hours: Mon-Fri 0900-1730hrs


MY reply to JET AIRWAYS

Thank you for your response !!!!!!

We again wish to inform you that

1) Undersigned – Mr. Rakesh Dave – handed over visiting card and complaint in suggestion envelope.

2) Co-passenger – Mr. Bharat Bhatt also followed same.
He could be reached by Mobile Number XXXXXXXX

3) Two ladies also lodged complaint.

4) Other two passengers left.

Atleast myself and Mr. Bharat Bhatt would not choose Jetairways for our future trips!

RAKESH DAVE